Adjunct Assistant Professor at NYU Stern School of Business

Teaches Venture Building for Entrepreneurs and Intrapreneurs to MBA students who seek to build a new venture for themselves or within an existing organization.

Author at linkedin

Published author on LinkedIn and Lynda.com with a series of videos on customer experience, why it's important, and how it can be used to build strong and meaningful customer relationships. See below for a sample video. The full course can be viewed at grschwartz.com/customer-experience-course.